can be, as client, supplier and order information is far easier to store and search electronically than searching through filing cabinets, she notes.
Alice explains that one of the biggest benefits is the time saving. “The amount of time that has been saved by senior members of staff like accountants, the finance director, myself, and at our distribution centre to be able to get access to delivery notes, is huge,” she confirms.
It’s also proving hugely valuable for Fishpools to have all relevant sales, purchasing and financial information always available from an efficiency and regulatory point of view. “As the finance team has to produce a wide range of compliance documentation, to be able to sit in the office and have everything on a screen right away to meet our obligations is a lot easier than having to search out documents.”
How is this digital way of working helping the Fishpools customer? If they ever need to contact the firm Fishpools is able to respond immediately, which translates to immediate customer support and problem resolution, she says. Order security is also improved, Alice states, as everything is archived away.