Getting the right focus
Additionally, as a result of deploying the EASY document scanning, retrieval and archive solution, Crowe Livestock can focus its recruitment on underwriters rather than expensive administration assistants as the volume of paper being handled is so reduced. The need to invest in an administration team simply to ‘manage’ the document mountain is a thing of the past.
“I can’t recommend EASY highly enough,” Charlotte concludes. “Paper slows a business down and in a paper intensive environment such as ours, costs can quickly escalate simply employing people to keep track of and manage paper. Productivity and efficiency clearly take a hit too as does exposure to lack of compliance and risk. EASY’s EDM system moves us to a new dimension in working with instant visibility of our underwriting files wherever we are. This gives us secure, accessible information at our fingertips, liberates staff from the relentless and repetitive filing tasks and allows us to give a better, faster service to our customers.”
EASY did exactly what it described and at an affordable price. The team was a delight to work with and skills transfer was straightforward and comprehensive meaning we have a system that we self manage, and that has transformed our way of working.”